ToyJoy - Accessibility Statement

At ToyJoy, we are committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We strive to provide a user-friendly online experience that is inclusive and equitable for all our customers. This accessibility statement outlines our ongoing efforts to improve the accessibility of our website and comply with the Web Content Accessibility Guidelines (WCAG) 2.1.

Our Commitment

ToyJoy is dedicated to making its website accessible in accordance with WCAG 2.1 guidelines. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines helps make the web more user-friendly for everyone.

We are continually working to improve the accessibility of our website and are actively taking steps to ensure that our content is accessible to all users. Our goal is to provide an inclusive and barrier-free experience for all visitors, regardless of their abilities.

Accessibility Features

We have implemented several features to enhance the accessibility of our website:

• Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies to understand and navigate.
• Alternative Text for Images: All images have descriptive alternative text (alt text) that conveys the content and function of the image to users who cannot see them.
• Keyboard Navigation: Our website can be navigated using a keyboard alone, ensuring that users who cannot use a mouse can still access all content and functionality.
• Color Contrast: We have carefully selected color combinations to ensure sufficient contrast between text and background, making it easier for users with low vision to read our content.
• Resizable Text: Users can easily increase or decrease the text size on our website without losing content or functionality.
• Clear and Consistent Navigation: We have designed our navigation to be clear, consistent, and easy to use, helping users find the information they need quickly.
• Forms Accessibility: Our forms are designed to be accessible, with clear labels, instructions, and error messages, making it easier for users with disabilities to complete them.
• Video Captions and Transcripts: All videos on our website include captions and transcripts, making them accessible to users who are deaf or hard of hearing.

Assistive Technologies

We have tested our website with a variety of assistive technologies, including screen readers, screen magnifiers, and voice recognition software, to ensure compatibility and usability. We strive to ensure that our website works seamlessly with these tools to provide an optimal experience for all users.

Examples of assistive technologies include:

• Screen Readers: Software that reads the text on the screen aloud for users who are blind or visually impaired.
• Screen Magnifiers: Software that magnifies the screen for users with low vision.
• Voice Recognition Software: Software that allows users to control their computer and navigate websites using their voice.

Contact Information

If you have any questions or concerns about the accessibility of our website, please do not hesitate to contact us. We value your feedback and are committed to addressing any issues promptly and effectively.

You can reach us through the following channels:

• Email: accessibility@toyjoy.co.uk
• Phone: 01632 960024
• Address: Accessibility Team, ToyJoy, 14 Honeycomb Lane, Newcastletown, NE28 9RT, United Kingdom

Feedback Form

We are always looking for ways to improve the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know by filling out the form below. Your feedback is invaluable in helping us create a more inclusive and user-friendly experience for everyone.

Your Name: Your Email: Your Feedback: Submit Feedback

Ongoing Efforts

Accessibility is an ongoing effort, and we are committed to continuously improving the accessibility of our website. We regularly review our website to identify and address any accessibility issues, and we stay up-to-date with the latest accessibility standards and best practices.

Our efforts include:

• Regular accessibility audits and testing.
• Training our staff on accessibility best practices.
• Incorporating accessibility considerations into our design and development processes.
• Soliciting and incorporating user feedback.

Compliance with Standards

ToyJoy strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We believe that adhering to these guidelines will ensure that our website is accessible to a wide range of users, including those with disabilities.

Third-Party Content

Please note that our website may contain content provided by third parties, such as advertisements or embedded media. While we make every effort to ensure that third-party content is accessible, we cannot guarantee its accessibility. We encourage third-party content providers to adhere to accessibility standards and guidelines.

Browser Compatibility

ToyJoy aims to provide a consistent and accessible experience across a wide range of web browsers. Our website is designed to be compatible with the latest versions of popular browsers such as:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

While we strive for compatibility across all browsers, some older or less common browsers may not fully support all accessibility features. We recommend using the latest version of your preferred browser for the best experience.